As VERTIGO is based on a slow-fashion principle with Made-to-Order production, we aim to receive your order, produce it with love, and ship it with light-speed in an approximate and aggregated timeframe of 14-21 calendar days. Yes, this might be longer than you got used to in our modern world, but sometimes waiting makes it even sweeter. And yes, shipping is for free.

We advise you to get in touch with our customer support to try to mitigate the issue before returning your product. If however you are determined to return your VERTIGO products, please respect each of the following conditions:

- All products must be returned within 30 days since the order was received.

- All products must be returned in their original condition.

- All returns must include the original packaging.

*This applies to all products on our website, including products on sale. For further steps in the returning process, we will contact you by e-mail.